Who we are
Connexion Point builds technology-enabled solutions for the healthcare industry. We connect the healthcare industry to consumers, and consumers to their healthcare by connecting advanced data and analytics, dynamic technology, and cutting edge industry knowledge into comprehensive, and responsive, customized solutions.
That is what makes us different. We don’t just answer phones or make calls. We deliver scalable solutions that drive highly effective consumer acquisition and interactions, positive member experiences, and superior outcomes. By helping consumers make informed decisions, and by building consumer centric solutions, we help our clients lead the healthcare industry.
- Exclusive healthcare focus
- Customizable full service solutions
- Multi-state redundancy: Utah, Texas, Tennessee, Florida
- Proprietary dynamic technology
- Proprietary advanced data, analytics, and reporting
- Lifecycle communications solutions
- Licensed and unlicensed agents with ability to scale
- Inbound, outbound, email, click to chat, click to call, portal, zing
What we do
- Telesales
- Member retention
- Customer & member services
- Provider services
- Pharmacy
- Broker services
- Plan change
- Data and analytics Services
- SaaS software licensing
- Data enhancement
- Stars programs
- HEDIS measures
- STARs programs
- Disease management
- Population health management
- Verification
- Welcome calls
- Appointment scheduling & reminders
- Customer care
- Health risk assessments
- Referrals
- ANOC
- Information survey
- Disenrollment survey
Who we work with
